Cancellation Policy

Overview

At britishwear.co.uk, we strive to accommodate your needs whenever possible. However, due to our fast processing and production times, we have specific guidelines for cancelling orders. Please review the following terms to understand how cancellations work at our store.

Cancellation Window

We understand that circumstances may change, which is why we offer 30 business days window for order modifications or cancellations. Simply reach out to us, and if your order hasn't entered the fulfilment process, we'll accommodate your request without any hassle.

How to Cancel Your Order

To cancel your order within the 30 business days window, please contact us immediately using the following methods:

Address: 25 Seven Kings Road, Seven Kings, Ilford IG3 8DQ, UK

Email: support@britishwear.co.uk

Phone No: +44 7450882539

Business Hours: Monday to Friday 9am to 5pm

(GMT) Greenwich Mean Time (London)

Order Cut-off Time: 5 PM

Please provide your order number and contact details in your cancellation request to expedite the process.

Restrictions on Cancellations

After the 30 business days window has passed, your order will have entered the production process and cannot be cancelled or modified, except for the shipping address. This is because our production processes are designed to get products to our customers as quickly as possible.

Modifying Shipping Address

If you need to correct or modify your shipping address, please contact us as soon as possible before your order is dispatched. We will make every effort to accommodate your request. However, once an item is shipped, changes to the shipping address cannot be made.

Contact Us

If you have any questions or concerns about our Cancellation Policy, please do not hesitate to reach out. We are here to help with any issues you may encounter: