We aim to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for details.
1. Order Processing Time
- All orders are processed within 1–2 business days after receiving your confirmation and payment.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Duration
- Local Deliveries: Estimated delivery time is 3–5 business days.
Please note that delivery times may vary due to weather conditions, public holidays, or customs delays.
3. Delivery Issues
- We are not responsible for shipping delays caused by courier services.
- In case of wrong address entry or unclaimed packages, additional shipping fees may apply for reshipment.
4. Damaged or Missing Items
- If you receive a damaged package or missing item, please contact us within 24–48 hours of delivery with photo evidence.
- We will investigate and arrange a replacement or refund if applicable